Customer Experience Cloud
An integrated digital marketing solution for
SMEs, Franchises, Buying Groups and High Growth Businesses!
Create beautiful and effective email marketing campaigns that drive customer engagement. Epicuest has been designed to suit both new and experienced eMarketers.
Instant deliverability means instant communication. With SMS messaging you can send appointment confirmations, updates and alerts directly to your customers.
Harness the power of beacon proximity marketing, understand your customer's journey and deliver them relevant information at the appropriate time in the buying cycle.
Being a franchise model, Epicuest has given us the ability to provide branded content and campaigns in a 'top down' model to our independent dealers, while also allowing them to work in their accounts when needed, which we havent been able to find in any other service.... Working with Epicuest has been great, they are readily available to help develop and optimise the platform, continually improving its capabilities....
Marketing Coordinator @ Office Choice
The Epicuest Platform provides powerful features that help you enhance customer experiences in both the digital world and real world.
Create themes specific to your brand and only have those themes available in your accounts. Making it a breeze to be 100% brand compliant.
At the heart of Epicuest is our easy to use drag-n-drop editor. Build a template in seconds, and adjust the content easily for your campaigns!
At the push of a button send a campaign out to all your franchisees contacts on behalf of the franchisee, the recipient experiences a personalised and localised message as if sent by their local store/outlet.
Create beautiful and dynamic webforms with our web form builder, from simple subscribe forms to complex multipage surveys and questionnaires. Easily embed your forms on website pages and social media pages.
Your valuable customer data will be organised and actionable. Automatically consolidate your communication and use sales automation to drive deals forward.
Let the customer data do the work for you, dynamically segment groups based on customer data, such as age, gender, or location. Use custom fields to get really specific.
Track marketing effectiveness and ROI with analytics that give you a view of the performance of your overall marketing initiatives.
Share all your marketing assets with your Franchisees. Templates, logos, images, webforms can all be shared easily to your franchisees accounts. Updates in the top account appear dynamically in the sub accounts.